Support / Hotline

What use is the best maintenance management system when there is a problem and the hotline is jammed and connects you from one department to another?

We don‘t send your problems further. We will resolve it directly. In over 80% of cases over the telephone. Without any fuss – typical medium-size business.

Our Hotline hours are Monday to Friday from 9.00 a.m. until 4 p.m. Long waits on the hotline? There are virtually none. Our hotline staff are long-time project managers who know the business inside out. So we can give profound professional answers to critical questions.

Give us a call! +49 (0)89 1895157-00 or send us an e-mail to: support@ltb400.com

Remote Maintenance

A picture is worth a thousand words: Save yourself long explanations – our hotline can be available online with a direct understanding we are able to access the problem of your query.

For all customers with a maintenance contract remote maintenance is free. Neither the installation of software, nor the adaptation of servers or your firewall is required.

DENT & BUCKLE

With the Dent and Buckle feature, Titanium.aero allows recording and documenting the damages and repairs of an Aircraft accurately. A precise Aircraft Damage report also can be generated.

CAMP INTERFACE

Import of the work package from CAMP: Selection of the work package from CAMP for downloading to Titanium.aero, generation of work orders in Titanium.aero, generation of work cards, Work instructions from CAMP are automatically transferred

B4SPARES AIRBUS HELICOPTERS INTERFACE

Spare parts ordering via integrated interface: Price enquiries, orders from Titanium.aero for Airbus Helicopters France, Germany and American Airbus Helicopters, AOG, Rush / Routine, creation of planned orders, multiple items possible, differentiation between enquiry and

EXSYN INTERFACE (EXS)

Less unscheduled maintenance work and operational interruptions! More aircraft availability at lower costs! Avilytics is a fully operational aircraft reliability management solution that also provides insight into upcoming potential technical failures and organisational efficiency analysis.

EXSYN INTERFACE (EDI)

Module for transferring external EDI (Electronic Data Interchange) documents to LTB/400 ERP table structures or internal documents to external EDI formats. Supported formats are ANSI.X12, ODETTE, EDIFACT, supported directories are UN-EDIFACT 90.1, 90.2, D93A, D96A,

ABACUS INTERFACE

Titanium.aero offers an interface for data transfer to ABACUS: Transfer of Goods receipt data from purchasing, Invoicing data from sales, Debtor and Creditor information fields can be transferred, Material expense postings from Titanium.aero to Abacus

SAP INTERFACE (EDI)

Transfer interface from Titanium.aero to SAP®: EDIFACT interface module that enables the exchange of EDIFACT and RFC (Remote Function Cal). Export and import function, as well as standard mappings. Order, Stock movements, Activity allocation, Accounts